Last updated: 21 September 2026

This system and the William James mobile app are internal business tools provided by William James Scaffolding Limited for its staff, subcontractors and the client contacts we give portal access to. By logging in, you agree to these terms.

1. Who we are

The system is operated by William James Scaffolding Limited, registered in England and Wales under company number 13011882, of 8-10 Queen Street, Seaton, United Kingdom, EX12 2NY. You can contact us at office@williamjamesscaffolding.co.uk.

2. Access and your account

• Access is by invitation only and is for business use connected with your work for, or with, William James Scaffolding.
• Your login is personal to you. Keep your password and login codes secure and do not share them or let anyone else use your account.
• Tell us straight away at office@williamjamesscaffolding.co.uk if you think your account has been misused or a device with the app installed is lost or stolen.
• We may suspend or remove access at any time, including when your employment, engagement or contract ends.

3. Using the system

When using the system you agree to:

• Enter information such as timesheets, inspections, accident reports and photographs honestly and accurately.
• Only access information you need for your role, and keep business, client and personal information confidential.
• Not download, copy or share information from the system except as needed for your work.
• Not attempt to interfere with, bypass the security of, or gain unauthorised access to any part of the system.
• Not use the mobile app while driving or in any way that puts yourself or others at risk on site.

For staff, misuse of the system may be dealt with under our disciplinary procedures. These terms sit alongside, and do not replace, your contract of employment or engagement and our company policies.

4. Content and ownership

The system, and the records, documents and photographs created in it in the course of our work, belong to William James Scaffolding Limited. Client portal users may view and download documents relating to their own jobs for their own business purposes.

5. Availability and liability

We aim to keep the system available and accurate but cannot guarantee it will always be uninterrupted or error-free, and we may update or change it at any time. Nothing in these terms limits any liability that cannot be limited under the law of England and Wales.

6. Privacy

How we handle personal information is explained in our Privacy Policy.

7. Changes and governing law

We may update these terms from time to time, and the latest version will always be on this page. These terms are governed by the law of England and Wales.